Last updated: July 1, 2026
Overview
We want you to feel confident in your decision. This policy outlines when refunds may apply for TheAlignForce clear aligner purchases.
Before Production
If you cancel your order before aligner production has begun, you may be eligible for a full refund minus any assessment or clinical planning fees already incurred.
After Production
Once custom aligners have been manufactured to your specifications, orders are generally non-refundable due to the personalized nature of the product.
Defective Products
If you receive defective or damaged aligners, contact us within 7 days of delivery. We will replace the product at no additional cost after verification.
How to Request a Refund
Email info@thealignforce.com with your order details. Our team will review your request and respond within 5 business days.